Frequently Asked Questions

Can I have my order gift-wrapped?

We offer a gift package service with every order which includes:

  • A message card (select the type of message card you want when adding an item to cart)
  • Gift package
  • Jewellery storage bag
  • Polishing cloth
  • Warranty card
How do find my ring size?

Measure your finger in 3 easy steps:

  1. Wrap a strip of paper around your finger 
  2. Make sure that the paper is pulled snug to your finger and mark the spot where the paper meets
  3. Measure the length of the paper until the marked spot with a ruler in millimeters. Use the below chart to determine your ring size.